service

- Service -

Pre-Sale Service

We have a team made up of 4 local Iraqi engineers and 10 Chinese engineers. Before the project starts, we will conduct a comprehensive project evaluation and on-site investigation. Based on the results of the evaluation and investigation, we will formulate a preliminary plan and carry out relevant simulations. After verifying the feasibility of the plan through simulations, we will then provide detailed project implementation details and a clear quotation.

- Service -

After-Sale Service

We own warehouses in three different regions of Iraq. Additionally, with 4 engineers permanently stationed locally, we are able to provide after-sales service with a 24-hour response, ensuring that any problems encountered by customers during the use of the project can be addressed and resolved in a timely manner.

- FAQ -

Frequently Asked Questions Answered

Is the battery safe?

Yes,Our products have strict quality inspections before sending, It uses high-quality battery cells. Due to the BMS system, there will be no explosion to protect your safety.

With over a decade of experience in the lithium battery industry, our engineers possess extensive expertise in energy storage solution design. Our state-of-the-art automated production line, coupled with complete certifications and a global network of overseas agents, significantly shortens procurement cycles.

We welcome any OEM and ODM requirements and invite customers to visit our lithium battery factory. Explore our dealer page for detailed distributor rules and become a part of our global network as a distributor for energy storage batteries.

Most of our products have acquired MSDS, UN38.3, CE, FCC, UL and PSE certificates, which is able to satisfy most country’s importing requirements.

We maintain long-term and stable freight channels, ensuring that products undergo rigorous and comprehensive packaging before delivery. This meticulous process guarantees that goods arrive intact at your destination. With robust customs clearance capabilities, we meticulously record, photograph, and track every shipment in real-time, providing transparency throughout the logistics journey and ensuring traceability for your purchases.

Committed to quality, our factory exclusively employs brand-new Grade A battery cells with a cycle life exceeding 6000 cycles, sourced directly from the original manufacturer. Whether you require 52Ah or 280Ah cells, we can fulfill any specifications.

5 years for replacement warranty. Designing for a practical lifespan of 10-15 years, our batteries boast an impressive cycle life exceeding 6000 cycles.

We provide lifetime online support through Whatsapp/Telephone/ Wechat/ Email. Any problem after delivery, we will offer you video call anytime, our engineer will also go to oversea help our customers if necessary.

Feel free to explore our dealer page to gain insights into the comprehensive rules for distributors. Become a part of our global network as a distributor for overseas energy storage batteries.

Upon placing your initial sample order, a fee will be charged. However, if you proceed to make substantial bulk purchases, we will refund the sample fee to you.