Terms & Conditions

Practical terms for using CSA Solar’s product information, technical resources and business-enquiry services.

CSA Technology Co., Ltd.Updated

Review draft. Business approval is required before publication.

Website scope

This website presents solar and energy-storage products for customers, installers, distributors and project teams. It provides information and enquiry channels; submitting a form or comparing products does not place an order or create a sales contract. The relevant selling entity and contractual responsibilities must be identified in the accepted order documents.

Specifications and product selection

Check the exact model, document revision, electrical ratings, intended market and operating conditions before specifying a product. Images and application illustrations may show optional equipment or example installations. A certificate or test report applies only to its identified product and scope. A comparison table or shared communication interface is not proof that two products are compatible.

Quotations and orders

Price, currency, configuration, quantity, availability, payment schedule, delivery arrangements, taxes and import responsibilities must be confirmed in the applicable quotation and accepted order or contract. Do not assume that a website description includes installation, commissioning, freight or customs charges. Ask for written clarification of any difference between the website and your order documents.

Installation and safe use

Use the current instructions for the exact product and follow local electrical, building and grid-connection requirements. Installation, commissioning and repair should be carried out by suitably qualified personnel. Website articles, videos and illustrative system designs are not a substitute for an approved project design or the manufacturer’s safety instructions.

Using our materials

You may consult the website and its technical documents to evaluate products and prepare an enquiry. Do not alter certification records, remove ownership notices or present CSA Solar materials as an endorsement of an unverified installation. Obtain permission before republishing protected materials or using branding in a way that implies an authorised partnership.

Responsible website use

Do not submit false or unlawful material, impersonate another person, attempt unauthorised access, interfere with the service or upload malicious content. Provide contact information you are entitled to use. Links to external platforms are provided for convenience; their services and terms are managed by their respective operators.

Warranty, returns and applicable rights

Product warranty coverage, return eligibility and cancellation arrangements depend on the applicable written order and product terms. Please read Returns & Cancellations and request the warranty relevant to your model. Nothing on this page is intended to remove rights or remedies that cannot lawfully be excluded. Any governing-law or dispute-resolution agreement must be established in the applicable contract, rather than inferred from this website.

Questions and updates

If a specification, document or term is unclear, contact [email protected] before relying on it for a purchase or installation. Website information can be updated; an update to this page does not by itself amend an existing accepted order. The date above identifies this version of the website terms.

Contact

CSA Technology Co., Ltd.

Room 1008, Building A2, No.2533, Guanguang Road (观光路), Fenghuang Subdistrict, Guangming District, Shenzhen, Guangdong Province, China

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